Legal

Privacy Policy

Last updated: November 16, 2025

This Privacy Policy applies to the website located at https://ecommconnect.com/ operated by Ecomm Connect (“we”, “our”, “us”). By accessing the site or submitting a form, you agree to the practices described in this Policy.

Our contact information

Address: 7901 4th St. N STE 10740, St. Petersburg, Florida 33702
Email: info@ecommconnect.com
Phone: +1 (484) 401 5203

Information we collect

We collect information you provide directly to us, including your name, email address, phone number, mailing address, budget or financial information you choose to share in our forms, and any messages or attachments you submit.

We also automatically collect technical data such as IP address, browser type, device information, interaction data (clicks, mouse movements, scrolling) and usage analytics.

We may collect precise geolocation data only if you grant permission. You can disable this in your device settings at any time.

SMS, RCS and WhatsApp messaging

If you opt in on our forms, we may contact you by SMS, RCS or WhatsApp at the phone number you provide with promotional and informational messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help at any time.

Mobile information and consent to receive messages will not be shared with third parties for marketing purposes. Phone numbers are shared only with the service providers that deliver messages on our behalf, and only for that purpose.

Children under 13

Our services are not intended for children under 13. If we discover that we have received data from a child under 13, we will delete it.

How we use your information

  • To operate and maintain our website
  • To personalize your experience
  • To develop new features and services
  • To communicate with you, including customer support and scheduling calls
  • To send updates, emails and marketing messages you have consented to
  • To detect and prevent fraud or abuse
  • To analyze usage and improve performance

How we share information

Ecomm Connect does not sell personal information.

We may share information with service providers who perform functions on our behalf, such as payment processors, email and messaging services, analytics providers and customer support partners. These providers may only use the data to perform services for us.

We may disclose data if required by law or to protect rights, safety or security.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law, and we apply reasonable technical and organizational safeguards. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies

We use cookies to improve functionality and user experience. You may disable cookies in your browser settings, though some features may not work as intended.

Third-party links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

Google remarketing

We may use Google Ads remarketing. Google uses cookies to show ads based on prior visits to our website. You can change your Google ad settings or opt out entirely through your browser.

TikTok advertising measurement

Our landing pages use the TikTok Pixel, provided by TikTok, to measure how our TikTok ads perform. It records page views, form submissions and clicks on our WhatsApp button, together with device and browser information and a cookie identifier, and shares them with TikTok for ad measurement and optimization. We do not send your name, email or phone number to TikTok. Visitors in the EU, EEA, UK and Switzerland are asked first, and the pixel only loads if they accept. We keep a record of your choice (what you chose, when, and the notice version). You can change or withdraw it at any time with the "Cookie settings" link on the landing page.

Your data rights (GDPR)

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability

To exercise these rights, contact us at info@ecommconnect.com or +1 (484) 401 5203.

California Consumer Privacy Act (CCPA)

California residents may request disclosure of the data we collect, request deletion, or request that their data not be sold (we do not sell data). We will not discriminate against you for exercising these rights.

To make a request, contact: Ecomm Connect, 7901 4th St. N STE 10740, St. Petersburg, Florida 33702 · info@ecommconnect.com · +1 (484) 401 5203.

Updates to this policy

We may update this Privacy Policy periodically. Continued use of the website indicates acceptance of the changes.